So it is widely accepted and being a practice of bigger Transcription companies and Hospitals to tap good transcription talent near shore and offshore and use them effectively in a well defined process. This Process does involve a lot of IT infrastructure and software to manage Dictation gathering, Allocation of Jobs to suitable Transcriptionists and Editors, Provision for Quality control of Transcripts, Archival of Transcripts, Online reviewing for Physicians and more.

"In a recent Accenture survey of more than 800 health, manufacturing, retail and travel executives in the US and Europe, 86% said outsourcing gives them more control over business results in a variety of critical areas, the most important being the ability to plan. While cost-cutting is among these key areas, the executives also reported equal levels of control in reliability, cost variability improvements and effective implementation of ideas. Industry leaders are beginning to view outsourcing as a prescription for change versus an antidote to rising costs," says John Rollins, a partner in Accenture's products operating group"

So Outsourcing is not seen anymore as a tool only for cost cutting but it is being seen as a strategy to gain Control over business, Do better planning and stay on top of deliverables.

Outsourcing - a vantage phenomenon

Fixed Capital : Outsourcing helps you to convert the fixed costs as Fixed Labor costs, Benefits, and infrastructure provisioning into variable costs where you incur expenses only when the work is done for you. So if you are running a transcription company you need not have to keep a big team idle in the early stages of business and instead you can re-direct your capital in the most wanted areas of business promotion.

Core Competence : Even in very efficient operations, not all activities are performed at their premium efficiency levels. Non-core activities are mostly performed by any entity or company at a lower efficiency level compared to their core activities and this results in higher costs. This cost is invariably passed on to the end customer or absorbed by the company thus reducing the profits.

The Right Staffing : Also if attention is to be paid on non-core activities it takes a good share of quality time, to employ personnel for that, train them and so forth. Also a study reveals that personnel involved in a non-core activity of an organization doesn't share the same pride as the core activity staff while the company is doing better. Non-core staffs are supposed to be feeling unsecured and unrecognized in that organization.

Right people doing right job : But a non-core activity of one organization is a core activity of another. This way the peripheral activities can be outsourced, to improve the profits and reduce the cost of service or product to the end-user.

Agility and versatility : Another factor is the Time-to-Market. When new projects or deals are signed, and when scaling up of operations is required, it is often time consuming to identify the right resources; build up a team; train and test; before delivery. But outsourcing to a right partner will help us to do a pilot lot quicker and further streamlining and reporting could be designed as per the needs.

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